Refund policy
Exchange Policy:
You have 24 hours from the date of delivery to request an exchange if:
- The product is damaged or has manufacturing defects.
- The product received does not match the ordered size.
This policy applies only to orders delivered within Pakistan. For international orders, please contact our customer support team at +92 3077770004 within 7 days of delivery, and we will assist you to the best of our ability.
Note: The customer is responsible for returning the item to us and will bear the shipping cost.
How to Apply for an Exchange:
At this moment, we do not offer any exchanges.
When Will My Exchange Be Processed?
We aim to process exchanges within 4-6 working days after receiving the item.
During busy periods, processing may take up to 10-12 working days.
Do You Offer Refunds?
We do not offer refunds under any circumstances. Once the pre-payment amount has been transferred, your order is confirmed and is not eligible for refunds after that.
Delivery Time Period:
- Within Pakistan: Standard delivery takes 4-6 working days.
- International Orders: Estimated delivery is 10-12 working days, depending on the destination.
Delivery times may exceed during high-order volume periods.
Note: Sale items are not eligible for refunds or exchanges.
For inquiries, contact us at +92 3077770004.